The World Expeditions Travel Group
A diverse range of adventure travel brands
The World Expeditions Travel Group (WETG) consists of an innovative range of brands that offer diverse holiday experiences for the many varied interests and segments of the international adventure travel market, catering to all traveller appetites.
Our Customer Charter
The World Expedition Travel Group is dedicated to delivering exceptional, safe, and responsible travel experiences. We are excited to share in your adventure, and we are committed to making every journey meaningful, inspiring, and memorable.
Safety and Wellbeing
Your safety is our top priority. We adhere to stringent safety protocols and continually review our practices.
Our team is trained to manage health, safety, and emergency situations with professionalism and care.
Exceptional Service
We strive to exceed your expectations through friendly, knowledgeable, and responsive service.
We aim to deliver what we promise in our itineraries and communications.
Responsible Travel
We commit to minimising our environmental impact and maximising positive contributions to the communities we visit.
We promote sustainable travel practices and respect cultural heritage.
Respect and Inclusion
We treat people with dignity, respect, and fairness.
We embrace and value the unique perspectives that come from our tour participant community.
Transparency and Integrity
We provide clear, accurate information about our trips, including trip gradings, inclusions and costs.
We are honest and open in all our interactions and communications.
Listening and Improvement
You will receive a feedback survey upon your return home. We value your feedback as an essential tool for growth and improvement.